CarsArrive is North America’s largest hauler of used cars. It transports over 3 Million vehicles every year. Notable clients include Toyota, Volkswagen, Honda, etc. To read more about the company, please visit my case study for the landing page here.
The mobile app is the most important component of the CarsArrive ecosystem. Over 50,000 truck drivers use this application with over 10,000 active users every day. Built in 2013, the app has never had a redesign.
Despite the poor reviews on the app store, there were no changes made to the user experience. That’s when I stepped in. Not only did I give the app a new look, I also helped improve the user experience drastically, and added new features on the way. This led to the company’s app stand out from the rest of the competition and be the new standard in car hauling apps.